1. Service Provider

Maysols services are provided by, and you’re contracting with:

- MAY SOFTWARE TECHNOLOGIES COMPANY LIMITED

- Organized and operating under the laws of the Socialist Republic of Vietnam

- I12 Nguyen Ngoc Trai Street, Xuan Khanh Ward, Ninh Kieu District, Can Tho City, Vietnam

2. Age requirements

You must be at least 18 years of age to create an account and use our Services. If you are younger than 18 years of age and you would like to register to use any part of the Services, please ask your parent or legal guardian to review and agree to these terms before you use any part of the Services, or ask them to complete the purchase or registration on your behalf.

Some Maysols services have additional age requirements as described in their service-specific additional terms and policies.

3. Account

3.1. Maysols Account

Some of our services require that you have a Maysols Account ("account") in order to work. By connecting to Maysols with a third-party service account (for example, Google or Microsoft account), you give us permission to access, store your log-in credentials and use your information from that service as permitted by that service.

You have complete responsibility for your account and everything that happens on your account. Maysols will not be liable for any losses caused by any unauthorized use of your account. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. When creating and maintaining your account, you must provide accurate and complete information, including a valid email address.

You may not share your account login credentials with anyone else. You are responsible for what happens with your account and Maysols will not intervene in disputes between users who have shared account login credentials.

3.2. Using Maysols services on behalf of an organization

Many organizations, such as businesses, non-profits, and schools, take advantage of our services. To use our services on behalf of an organization:

- An authorized representative of that organization must agree to these terms.

- Your organization’s administrator may assign a Maysols Account to you. That administrator might require you to follow additional rules and may be able to access or disable your Maysols Account.

3.3. School Account

Because Maysols could provides the services to School to benefit and enhance the School’s curriculum, Maysols relies on School to obtain and provide appropriate consent, if needed, to collect student information. School represents and warrants that School has the authority to provide consent for Maysols to collect information from students before allowing students under 13 to access our Service, and that School has provided appropriate disclosures to students and parents regarding School’s sharing of Student Data with service providers such as Maysols.

4. Service Rules

We want to maintain a respectful environment for everyone, which means you must follow these basic rules of conduct:

- You can only use Maysols services for lawful purposes. Your use of the Services must comply with applicable laws.

- Respect the rights of others, including privacy and intellectual property rights

- Don’t abuse or harm others or yourself (or threaten or encourage such abuse or harm) — for example, by misleading, defrauding, illegally impersonating, defaming, bullying, harassing, or stalking others

- Don’t abuse, harm, interfere with, or disrupt the services — for example, by accessing or using them in fraudulent or deceptive ways, introducing malware, or spamming, hacking, or bypassing our systems or protective measures.

You are solely responsible for your interactions with other Maysols Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. Maysols shall have no liability for your interactions with other Users. We may, without prior notice, change the Services; stop providing the Services or features of the Services, to you or to users generally. We may restrict or terminate your permission to use our Services or ban your account at any time, with or without notice, for any or no reason, including for any violation of these Terms, upon the request of law enforcement or government agencies, for extended periods of inactivity, for unexpected technical issues or problems, if we suspect that you engage in fraudulent or illegal activities, or for any other reason in our sole discretion. Upon any such termination we may delete your account and content, and we may prevent you from further access to the platforms and use of our Services. Your content may still be available on the Services even if your account is terminated or suspended. You agree that we will have no liability to you or any third party for termination of your account, removal of your content, or blocking of your access to our services.

5. Content in Maysols Services

5.1. User Content

Some of our services are designed to let you upload, submit, store, send, receive, or share your content. If you choose to upload or share content throught our Services, please make sure you have the necessary rights to do so and that the content is lawful.

Your content remains yours, which means that you retain any intellectual property rights that you have in your content. However, by sharing your content through our Services, you agree to allow others to view, edit, and/or share your User Content in accordance with your settings and these Terms. Maysols has the right (but not the obligation) in its sole discretion to remove User Content that is uploaded or shared via our Services.

You must abide by the law and respect the rights of others: you cannot post any content that violates applicable local or national laws or regulations of your country. You are solely responsible for any content, and actions you post or take via the Services and their consequences.

5.2. Maysols Content

Some of our services give you access to content that belongs to other people or organizations. You may not use this content without that person or organization’s permission, or as otherwise allowed by law. The views expressed in other people or organizations’ content are theirs, and don’t necessarily reflect Maysols's views.

5.3. Other content

Some of our services give you access to content that belongs to other people or organizations. You may not use this content without that person or organization’s permission, or as otherwise allowed by law. The views expressed in other people or organizations’ content are theirs, and don’t necessarily reflect Maysols's views.

6. Permission to use your content

Your content remains yours, which means that you retain any intellectual property rights that you have in your content. By upload, submit, store, send, receive, or share your content on or through our services, you allow Maysols to reuse and share it but you do not lose any ownership rights you may have over your content.

6.1. License

Maysols need your permission if your intellectual property rights restrict our use of your content. You provide Maysols with that permission through this license.

7. Content Enrollment

When you publish content throught our Services, you grant Maysols a license to offer a license to the content to other users. This means that we have the right to sublicense the content to enrolled users.

In contrast, when you enroll in a content, whether it’s free or paid content, you are getting a license from Maysols to view the content throught our Services, and Maysols is the licensor of record. This license does not give you any right to resell the content in any manner (including by sharing account information with a purchaser or illegally downloading the content). Maysols grants you (as a enrolled user) a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees, solely for your personal, non-commercial purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the particular content or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any content unless we give you explicit permission to do so in a written agreement signed by a Maysols authorized representative.

8. Subscription Registration

This section covers additional terms that apply to your use of our subscription-based content (“Subscription Plans”). By subscription a Subscription Plan, you agree to the additional terms in this section.

8.1. Subscription Plans

During your subscription to a Subscription Plan, you get a limited, non-exclusive, non-transferable license from Maysols to access and view the content included in that Subscription Plan via the Services. The terms included in the “Content Enrollment” section above also apply to enrollments via Subscription Plans.

The subscription that you purchase or renew determines the scope, features, and price of your access to a Subscription Plan. You may not transfer, assign, or share your subscription with anyone else.

We reserve the right to revoke any license to use the content in our Subscription Plans for legal or policy reasons at any time and at our sole discretion, such as if we no longer have the right to offer the content through a Subscription Plan.

8.2. Trials & Automatic Renewals

Your subscription may start with a free trial. The duration of the free trial period of your subscription will be specified during sign-up. Maysols determines free trial eligibility at our sole discretion and may limit access, eligibility, or duration. We reserve the right to terminate the free trial and suspend your subscription if we determine that you aren’t eligible.

We will charge the subscription fee for your next billing cycle at the end of the free trial perio. Your subscription will automatically renew according to your subscription settings (e.g., monthly or annually) unless you cancel your subscription prior to the end of the free trial period or prior to the end of your current billing cycle.

8.3. Cancel Subscription

You may cancel your subscription prior to the end of your current billing cycle. If you cancel your subscription to a Subscription Plan, your access to that Subscription Plan will automatically end on the last day of your billing period. On cancellation, you will not be entitled to receive a refund or credit of any fees already paid for your subscription, unless otherwise required by applicable law. Cancelling your subscription will not completely delete your account from our Service. You may choose to delete your account, but you will not be able to recover data from your former account at a later date if you do so.

9. Payments and Refunds

9.1. Payments

You agree to pay the fees for content or Subscription Plan that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as direct debit, or mobile wallet) for those fees. Maysols works with payment service providers to offer you the most convenient payment methods in your country and to keep your payment information secure. We may update your payment methods using information provided by our payment service providers.

When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the purchased content or subscription plan, you agree to pay us the corresponding fees within 30 days of notification from us. We reserve the right to disable access to any content or subscription for which we have not received adequate payment.

To subscribe to a Subscription Plan, you must provide a payment method. By subscribing to a Subscription Plan and providing your billing information during checkout, you grant us and our payment service providers the right to process payment for the then-applicable fees via the payment method we have on record for you. At the end of each subscription term, we will automatically renew your subscription for the same length of term and process your payment method for payment of the then-applicable fees.

In the event that we update your payment method using information provided by our payment service providers, you authorize us to continue to charge the then-applicable fees to your updated payment method.

If we are unable to process payment through the payment method we have on file for you, or if you file a chargeback disputing charges made to your payment method and the chargeback is granted, we may suspend or terminate your subscription.

We reserve the right to change our Subscription Plans or adjust pricing for our Services at our sole discretion. Any price changes or changes to your subscription will take effect following notice to you, except as otherwise required by applicable law.

9.2. Refunds

If the content that you purchased is not what you were expecting, you can request, within 30 days of your purchase of the content, that Maysols apply a refund to your account.

This refund option does not apply to Subscription Plan purchases. Payments for Subscription Plan are non-refundable and there are no refunds or credits for partially used periods, unless otherwise required by applicable law.

We reserve the right to apply your refund as a refund credit or a refund to your original payment method, at our discretion, depending on capabilities of our payment service providers, the platform from which you purchased your content (website, mobile or TV app), and other factors. No refund is due to you if you request it after the 30-day guarantee time limit has passed. However, if the content you previously purchased is disabled for legal or policy reasons, you are entitled to a refund beyond this 30-days limit. Maysols also reserves the right to refund students beyond the 30-day limit in cases of suspected or confirmed account fraud.

At our discretion, if we believe you are abusing our refund policy, such as if you’ve consumed a significant portion of the content that you want to refund or if you’ve previously refunded the content, we reserve the right to deny your refund, restrict you from other future refunds, ban your account, and/or restrict all future use of our Services.

9.3. Payment Information and Taxes

All payment information that you provide in connection with a purchase interaction (for example, purchase a content, subcribe to subscription plans) with the Services must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase interaction (for example, purchase a content, subcribe to subscription plans) with the Services at the prices in effect when such charges are incurred. You will pay any applicable taxes relating to any such purchases interactions.

If you are a user located in a country where use and sales tax, goods and services tax, or value added tax is applicable to consumer sales, we are responsible for collecting and remitting that tax to the proper tax authorities. The price you see may include such taxes, or tax may be added at checkout.

10. Problems or Disagreements

10.1. Disclaimers

Our services are provided on an “as is” and “as available” basis. Your use of the Services (including any content) is entirely at your own risk.

Maysols (and our affiliates, suppliers, partners, and agents) make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or their content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of accuracy, merchantability, fitness for a particular purpose, title, and non-infringement. We (and our affiliates, suppliers, partners, and agents) make no warranty that you will obtain specific results from use of the Services.

10.2. Limitation of Liability

To the extent permitted by law, Maysols (and our group companies, suppliers, partners, and agents) will not be liable for any damages (including loss of data; loss of profits, revenues, business opportunities, goodwill; indirect or consequential loss, punitive damages; personal injury or death), even if we’ve been advised of the possibility of damages in advance.

You’ll indemnify Maysols and its directors, officers, employees, and contractors for any third-party legal proceedings (including actions by government authorities) arising out of or relating to your unlawful use of the services or violation of these terms or service-specific additional terms. This indemnity covers any liability or expense arising from claims, losses, damages, judgments, fines, litigation costs, and legal fees.

Maysols total liability arising out of or relating to these terms is limited to the greater of (1) US$300 or (2) 120% of the fees that you paid to use the relevant services in the 12 months before the breach.

11. Settling Disputes

Socialist Republic of Vietnam law will govern all disputes arising out of or relating to these terms, service-specific additional terms, or any related services, regardless of conflict of laws rules. These disputes will be resolved exclusively in the Vietnam courts, you and Maysols consent to personal jurisdiction in those courts.

To the extent that applicable local law prevents certain disputes from being resolved in a Vietnam court, then you can file those disputes in your local courts. Likewise, if applicable local law prevents your local court from applying Vietnam law to resolve these disputes, then these disputes will be governed by the applicable local laws of your country or other place of residence.

12. Contact Maysols

For information about how to contact Maysols, please visit our contact page.

13. General

By law, you have certain rights that can’t be limited by a contract like these terms of service. These terms are in no way intended to restrict those rights.

If these terms conflict with the service-specific additional terms, the additional terms will govern for that service.

If it turns out that a particular term is not valid or enforceable, this will not affect any other terms.

If you don’t follow these terms or the service-specific additional terms, and we don’t take action right away, that doesn’t mean we’re giving up any rights that we may have, such as taking action in the future.

We may update these terms and service-specific additional terms (1) to reflect changes in our services or how we do business, (2) for legal, regulatory, or security reasons, or (3) to prevent abuse or harm.

Maysols reserves the right to change, modify, add or remove these Terms, at any time. It is your responsibility to check these Terms for changes. Your continued use of our services following the posting of changes will mean that you accept and agree to the changes. If you don’t agree to the new terms, you should remove your content and stop using the services.